Notification Issues

Not receiving notifications from your Gazing Doorbell Camera? Follow these steps to troubleshoot.

Why doesn't my phone receive notifications when the Doorbell Camera is pressed?

Ensure that all notification settings are turned on:

1. Check your phone's settings

• Open the Settings on your phone
• Go to Application Manager and/or Notification Settings
• Find the Gazing app
• Make sure all authorizations and notifications for Gazing app are turned on
• Check the notification settings within the Gazing app - make sure notifications are enabled

2. Check battery optimization

Try turning off battery optimization for the Gazing app.

3. Turn off Silent Notifications

To receive notifications, please turn off Silent Notifications. The "Silent Notifications" setting is on the Me page. Click to enter and turn it off.

4. Check Focus mode

Check your phone's Focus feature and make sure Gazing app is on the whitelist.

Does this Doorbell Camera send real-time notifications?

Absolutely! The doorbell sends you instant alerts whenever:

• Someone pushes the doorbell button
• It senses motion within its visual range