How Gazing collects, uses, discloses, transfers, and processes your personal information
2024/03/20
Effective Date: March 20th, 2024
WEBFRONT INNOVATIONS LIMITED and its affiliates (collectively "Gazing," "we," "us," or "our") are committed to privacy and data protection standards that keep personal information private and in user control.
This Privacy Policy describes how Gazing collects, uses, discloses, transfers, and processes Personal Information. It outlines user rights regarding Personal Information and how to contact the company with questions.
This Privacy Policy covers Personal Information related to Gazing's products and services, including:
Third parties may integrate Gazing products into their own services. Additional privacy information may appear in supplemental statements provided at data collection.
Personal Information means any information identifying you, such as name, email address or billing information, or data reasonably used to infer this information.
2.1.1 Registration
During account creation or product registration, Gazing may request: first and last name, country, email address, product serial number, purchase date, phone number, mailing address, and proof of purchase. Additional information like interests, gender, or age may be collected.
2.1.2 Voluntary Information
Users may share Personal Information on websites, Web Apps, Mobile Apps, message boards, social media, or through camera access invitation links.
2.1.3 Videos
Gazing collects, processes, and stores videos captured by users' systems based on subscription plans, configurations, and settings. This includes capturing video portions for notifications and analyzing data for motion detection.
2.1.4 Customer Support
Information from communications with customer care teams is collected.
2.1.5 Payment Details
Credit card and billing information, including payment transactions, are collected for orders, subscriptions, warranty replacements, and Subscription Services.
2.2.1 Cookies and Tracking Technologies
Gazing uses cookies, web beacons, and tracking technologies to collect IP addresses, geolocation, device identifiers, advertising identifiers, device information, and browsing data. Third parties may also collect information using cookies. The company does not currently respond to "do not track" signals.
2.2.2 Product Usage
Information collected includes Internet speed, voltage, storage, error rates, and performance statistics.
2.3.1 Facebook
If users access Services via Facebook login, Gazing may receive name, email address, and gender, depending on Facebook privacy settings.
2.3.2 Third Party Information
Users providing third-party Personal Information must ensure they have that party's permission. Examples include names, images, referral information, and job referrals.
Gazing may use Personal Information for:
Gazing may share Personal Information:
Users can opt out of marketing and promotional emails by following instructions in emails from Gazing. Transactional messages, order updates, technical information, and notifications continue regardless of opt-out status.
Users can choose not to install applications or complete warranty cards, though this may limit warranty service or Service access. Through account settings, users can update Personal Information or delete accounts, though account deletion may limit Service usage.
To update preferences, remove information from mailing lists, delete accounts, or exercise rights under applicable law, contact: [email protected]
California residents (excluding job applicants, employees, or those interacting in job roles) have rights to ask what information is collected and used, what information is disclosed or sold, and request deletion of collected information. We will verify your request by matching information you provide us with information we have about you. No discrimination occurs for exercising California Consumer Privacy Act rights. Third-party representatives may request on behalf of users with notarized power of attorney.
California law requires disclosure of information "sales." Gazing states we do not do this based on our understanding of that term. Nevada residents: Gazing does not exchange personal information for money with third parties for licensing or resale, and does not sell minors' information under 16. Nevada residents may opt out by emailing [email protected]
6.1 Gazing Member Firms
Personal information transfers to other Gazing Member Firms and their subsidiaries/affiliates, which process information for the same purposes outlined herein.
6.2 Third Party Service Providers
Information may transfer to non-member third party service providers including IT services providers, identity management, hosting, data analysis, back-up, archiving, security, storage (cloud services), and event management providers.
6.3 International Transfers
Personal information may transfer to and be stored outside the user's country or region, with Gazing Member Firms and service providers using servers in various countries.
6.4 Business Succession
Gazing Member Firms reserve the right to transfer all data to a successor-in-interest to its business or assets.
For EEA and Switzerland residents, Gazing processes Personal Information based on:
Data Transfer Safeguards:
Gazing complies with applicable legal requirements for adequate safeguards during international transfers. We use contractual protections for the transfer of Personal Information to third parties, such as the European Commission's Standard Contractual Clauses. Users may contact the company to obtain copies of such documents.
EEA/Switzerland User Rights:
Users have rights to request access to Personal Information, receive information maintained about them, update and correct inaccuracies, restrict or object to processing, have information blocked or deleted, or exercise data portability rights. These rights may be limited by local law. Users may lodge complaints with competent supervisory authorities. If Gazing relies on consent, users may withdraw it at any time without affecting prior lawful processing. WEBFRONT INNOVATIONS LIMITED is responsible for processing, reachable at [email protected]
Gazing Products and Services are intended for adults. The company does not knowingly allow children under 16 to create accounts. If users believe Personal Information from someone under 16 was collected, they should contact Gazing using Contact Us methods for investigation.
Gazing maintains administrative, technical and physical safeguards designed to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing.
The Internet is not completely secure. The company cannot guarantee complete safety and encourages caution, including not sharing passwords.
Information provided in discussion forums, communities, social media, or discussion boards becomes broadly available and could be used for unsolicited contact or uncontrolled purposes. Individual forums may have additional rules. Gazing is not responsible for information users submit in these spaces and may be unable to remove it.
Gazing deletes Personal Information or maintains it in non-identifying form when no longer necessary for processing purposes or upon user request, unless legally required to retain it longer. The company conducts periodic database reviews with established time limits for deletion based on service type, relationship length, retention requirements, and statute of limitations.
Services may contain features or links to third-party websites and services. Third-party sites operate under their own policies. Gazing does not control these sites and is not responsible for their privacy practices or security. Users should read third-party privacy policies carefully.
Gazing may update this Privacy Policy periodically. Revised versions are posted with updated dates. Material changes may trigger advance notification through website notices or notifications. Users are encouraged to review periodically.
For questions, comments, complaints about the Privacy Policy, privacy practices, or to update privacy preferences, contact: [email protected]