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Whether you're connecting your first doorbell or troubleshooting an alert, we're here. Email us directly, browse the help docs, or send us a message below — we usually reply within one business day.
Best for account, billing and device-specific issues. Send your registered email, device model and a screenshot if possible.
[email protected]
Step-by-step guides covering setup, connectivity, cloud storage and troubleshooting — in 14 languages.
Browse FAQs
Open the Gazing App, go to Settings → Help to start a chat with the team. Best for live device issues.
Inside the Gazing App
Still need a hand?Most questions are solved in seconds inside the app — check live feeds, adjust alerts and manage devices from anywhere. Download it free and get set up in minutes.
Free to download · No subscription required to get started