Troubleshooting

Find answers to common troubleshooting questions for Gazing devices. Select a topic below to get started.

Topics

Battery Charging Issues - Battery not charging? Learn about proper charging methods and battery types.
Notification Issues - Not receiving notifications? Check your settings and permissions.
Offline Issues - Device offline? Understand the causes and how to restore connection.
Reset Device - How to factory reset your doorbell camera or security camera.
Chime Issues - Chime not ringing? Troubleshoot your doorbell chime.
App Crashes - App not working? Fix crashes and performance issues.
Network Connection Issues - Can't connect to Wi-Fi? Check compatibility and settings.
Wi-Fi Signal Issues - Poor signal? Learn how to improve your Wi-Fi connection.

Find answers to common troubleshooting questions for Gazing devices. Select a topic below to get started.

Battery Charging Issues - Battery not charging? Learn about proper charging methods and battery types.
Notification Issues - Not receiving notifications? Check your settings and permissions.
Offline Issues - Device offline? Understand the causes and how to restore connection.
Reset Device - How to factory reset your doorbell camera or security camera.
Chime Issues - Chime not ringing? Troubleshoot your doorbell chime.
App Crashes - App not working? Fix crashes and performance issues.
Network Connection Issues - Can't connect to Wi-Fi? Check compatibility and settings.
Wi-Fi Signal Issues - Poor signal? Learn how to improve your Wi-Fi connection.